Copy terms and style

Use the following terms and style rules for Benefits application English and Spanish copy. Refer to the Cal-ITP Editorial Style Guide and Language Matters: Cal-ITP Terminology for further guidance.

Terms

Use	English	Spanish	Do not use	Usage
agency card	agency card	tarjeta de agencia	Agency Card (don’t capitalize both words)
benefit option	benefit option	opción de beneficio
Cal-ITP	California Integrated Travel Project	California Integrated Travel Project (Proyecto Integrado de Viaje de California, o Cal-ITP por sus siglas en inglés)
Cal-ITP Benefits	Cal-ITP Benefits	Cal-ITP Benefits	Do not translate Cal-ITP Benefits
California Department of Transportation	California Department of Transportation	Departamento de Transporte de California
California Department of Technology	California Department of Technology	Departamento de Tecnología de California
connects	connects	conecta
contactless card	contactless card	tarjeta sin contacto	payment card, cashless, tap-to-pay, touchless
enroll	enroll	inscribirse	apply
enrollment process	enrollment process	proceso de inscripción
GitHub	GitHub	GitHub	Github
Littlepay	Littlepay	Littlepay	LittlePay
Older Adult	Older Adult	adultos mayores	Senior
public transportation	public transportation	transporte público
reduced fare	reduced fare	tarifa reducida	discounted
Social Security number	Social Security number	número de Seguro Social	social security number
state-issued ID card	state-issued ID card	tarjeta de identificación emitida por el estado	driver’s license
tap to ride	tap to ride	toque para viajar
transit agency	transit agency	agencia de tránsito	bus agency, light rail agency, transit authority	Refer to Language Matters: Cal-ITP Terminology
transit benefit	transit benefit	beneficio de tránsito	discount, fare discounts, reduced-fare	“Older adult transit benefit”, “Veteran transit benefit”
transit provider	transit provider	proveedor de transporte
U.S. Veteran	U.S. Veteran	Veterano de EE. UU.	US Veteran, US veteran	Follows VA Content Style Guide
verify	verify	verifique

Style

	Rule	Examples
Capitalization	Always sentence-case body text, headlines, questions on Help page.	Unable to confirm eligibility | Cal-ITP Benefits
	In English, names of pages are capitalized.	Return Home	Previous Page
	In Spanish, names of pages are not capitalized.	Volver al inicio	Página anterior
	Refer to Cal-ITP Editorial Style Guide
Images, illustrations	Always write an alt tag, unless Design determines the visual is purely decorative and has no substantive meaning.
Links	Never link to “here”. Use a descriptive title for the page.
Tense	For Spanish, use usted/formal case for all copy.
Numbers	Refer to Cal-ITP Editorial Style Guide
Spacing	Refer to Cal-ITP Editorial Style Guide
Punctuation	Refer to Cal-ITP Editorial Style Guide