One Benefits application use case is for riders age 65 years and older. The Benefits application verifies the person’s age to confirm eligibility and allows those eligible to enroll their contactless payment card for their transit benefit.
Currently, the app uses Login.gov’s Identity Assurance Level 2 (IAL2) to confirm age, which requires a person to have a Social Security number, a valid state-issued ID card and a phone number with a phone plan associated with the person’s name. Adding ways to confirm eligibility for people without a Social Security number, for people who are part of a transit agency benefit program are on the roadmap.
Here’s a GIF showing what the flow looks like, having seniors confirm eligibility via Login.gov and enroll via LittlePay:
sequenceDiagram actor Rider participant Benefits as Benefits app participant IdG as Identity Gateway participant Login.gov participant Littlepay Rider->>Benefits: visits site Benefits-->>IdG: identity proofing IdG-->>Login.gov: identity proofing Rider->>Login.gov: enters SSN and ID Login.gov-->>IdG: eligibility verification IdG-->>Benefits: eligibility verification Benefits-->>Littlepay: enrollment start Rider->>Littlepay: enters payment card details Littlepay-->>Benefits: enrollment complete