Close a Conversation ΒΆ
Note
The following will show you how to “Close” a conversation. It is highly recommended that conversations are closed once the goal has been met and/or the conversation has ended. This helps us keep our CRM clean and up to date.
1. Navigate to https://app.hubspot.com/user-guide/5519226?via=home
2. Click “Conversations”
3. Click “Inbox”
4. Click “Close conversation”
Note
Once a conversation has been closed, it’s easy to reopen if needed!
5. Click “All closed”
6. Click “Reopen conversation”
7. Navigate to https://app.hubspot.com/live-messages/5519226/inbox/3072445513#email
8. Click “TEST”
9. Navigate to https://app.hubspot.com/live-messages/5519226/inbox/2409181995#email
10. Click here.
11. Click here.
12. Click here.
13. Click “All open”
14. Navigate to https://app.hubspot.com/live-messages/5519226/inbox/2409181995#email
15. Click here.
16. Click here .
17. Click “All open”
