Enrollment pathways ¶

This section describes in more detail some of the different enrollment pathways with current or planned support in the Benefits application.

Current work ¶

We do sprint planning and track day-to-day work on our Project Board.

See our Milestones for current work tracked against specific features and different enrollment pathways.

Product roadmap ¶

Our product roadmap captures what we’re currently building, what we’ve built, and what we plan to build in the future. We update it at the end of each quarter or when priorities change.

timeline
    title Cal-ITP Benefits Product Roadmap
%% Cal-ITP Benefits Epics (2024)
          section 2024

          Q1<br>Complete
          : Benefits admin tool (Foundation)
          : SBMTD - Launch Reduced Fare Mobility ID enrollment pathway
          : Migrate to Littlepay Backoffice API

          Q2<br>Complete
          : Support for expiring benefits (low-income)
          : Improved UX for agency card enrollment
          : Improved UX for application error states

          Q3<br>Now
          : Deploy low-income riders enrollment pathway
          : Benefits admin tool (Agency configuration)
          : Benefits admin tool (Agency users)

          Q4<br>Next
          : Benefits admin tool (In-person eligibility verification)
          : Release Medicare cardholder enrollment pathway
          : Support eligibility verification for disabled Veterans

%% Cal-ITP Benefits Epics (2025)
          section 2025

          Q1
          : Support benefits reciprocity between CA transit agencies
          : Implement evolved organizing principles for app UX

          Q2
          : Support for multiple transit processors
          : Integration with all MSA transit processors

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