Enrollment use cases

The use cases documented on this page focus on how the system is supposed to work from the perspective of the end user.

Use case: Enroll contactless card to receive transit benefit

Primary Actor: Transit rider

Systems: Benefits app, payment processor

Preconditions:

• Transit rider has confirmed their eligibility with the Benefits app
• Transit rider has their contactless card information available
• Benefits app is able to contact the payment processor

Trigger: Transit rider initiates the enrollment phase

Basic flow:

1. Transit rider enters their contactless card information
2. Benefits app passes that information to the payment processor to enroll the card
3. Payment processor successfully enrolls card

Alternate flows:

• 3a. Payment processor returns with one of the following errors: card verification failed, token is invalid, or general server error

  • 3a1. Transit rider chooses to retry, starting back at initiating the enrollment phase
  • 3b1. Transit rider leaves the Benefits app

Postconditions:

• Transit rider’s contactless card is enrolled to receive the transit benefit